Medical Emergency Procedures

For any on-campus emergency, dial x1-911.

From a cell phone dial (413) 538-2304.

A medical emergency can occur anywhere on campus. The reaction of the victim or those around her/him can ensure quick arrival of trained emergency personnel.

What to do if someone is injured or becomes ill:

• Stay Calm.
• Dial 1-911 (413-538-2304 from a cell phone) and explain the type of emergency, the location of the victim and the condition of the victim. Let the dispatcher know of any safety hazards - chemical spill, fire, fumes, etc.
  • Be sure to tell the dispatcher if the person is unconscious, not breathing, is bleeding profusely or has chest pain. These all cause the dispatcher to summon an ambulance.
• Do not hang up unless told to do so by the dispatcher.
• Do not move the victim unless there is danger of further injury if s/he is not moved.
• Do not give victim anything to eat or drink.

Department of Public Safety Officers are trained as Massachusetts First Responders. All officers receive annual re-certification in CPR and use of the department's Automatic External Defibrillators. Officers may be augmented by members of the student Medical Emergency Response Team who are trained as EMT-Basics and as First Responders.

Public Safety and the MERT Team provide triage and emergency medical care. Public Safety can provide access to ambulance service as well as transportation for community members, as appropriate, to the college's Health Center.

If you have a medical condition that might require special knowledge by our staff, please contact Director Paul Ominsky or Associate Director Barbara Arrighi to discuss your situation. See also our Assistance Program for Students With Disabilites for more details.